We are accessible by phone (360-856-2517), e-mail (beadman@beadmanent.com), or snail mail . If you call and we're unavailable at the time, please leave a message and someone will get back with you as soon as possible. If you e-mail us, someone will respond to your e-mail as soon as possible (if we have not responded in a timely fashion, please call us to make sure we actually received it). Also, please allow for time differences - we are on Pacific Standard time.

There is no minimum order.  

The following discount levels are available (the first two levels are listed on the web site, the other five are not listed but will be applied):

State sales tax will be charged on all orders from Washington State unless you supply us with a valid Washington State business license number at the time of your order.

There is a $3.00 packaging/handling charge on all orders in addition to shipping charges, regardless of the total number of items ordered or the total dollar amount of the product order.

Domestic Orders: We accept cashier's checks, money orders, company checks, personal checks, and on-line PayPal payments (see below). If you call or e-mail your orders in, we will total your order, notify you of the exact amount due including shipping and handling, and it will be scheduled for shipment upon receipt of an on-line PayPal payment. If you prefer to mail us your order, please follow the instructions on the printable order form, fill in all the information, and be sure to enclose payment with your order. If you mail us an order with payment and items are sold out, any applicable refund will be sent with your order. All orders must be prepaid prior to shipment.

International Orders: The only form of payment we accept is on-line PayPal payments (see below). Please be sure prior to ordering that you are able to make payment through PayPal. Call or e-mail us your order then we will notify you of the exact amount due including shipping and handling, and it will be scheduled for shipment upon receipt of an on-line PayPal payment. All orders must be prepaid prior to shipment. 

We accept credit card or bank debit payments ONLY ON-LINE THROUGH PayPal. In order to pay by credit card or bank debit, follow these easy instructions:

	You must first have a PayPal account. If you have not yet set up a PayPal account (it's free and easy!), log onto www.paypal.com . PLEASE DO NOT SEND US ANY CREDIT OR DEBIT CARD INFORMATION DIRECTLY. ALL CREDIT OR DEBIT CARD INFORMATION WILL BE HANDLED BETWEEN YOU AND PAYPAL.
	Call, e-mail, or mail us your order.
	We will total your order to include shipping and packaging/handling charges then bill you through PayPal for the total amount due.
	Once we have verification from PayPal that the total amount due has been paid, paid, your order will be scheduled for shipment.
	Please note that PayPal credit card payments are immediate and your order can  be shipped right away. PayPal bank debit payments or eChecks take 3-5 days to clear through clear the system into our account and your order cannot be scheduled for shipment until PayPal  has notified us that the payment has been cleared.

Domestic Shipping: On domestic orders, we ship UPS or USPS Priority Mail, whichever is more economical (we must ship USPS to PO Box addresses). We charge our customers only what we're charged for shipping, which includes insurance on all packages. If you are mailing us an order with payment enclosed, remember to add a minimum of $12.00 for shipping.  In order to avoid being billed for any additional shipping charges incurred beyond the amount you send, please add more if the order is extra heavy or the number of items is extra long. All overages will be refunded.  

International Shipping: The ONLY way we ship international orders is USPS Priority Mail International with insurance and charge our customers only what we're charged for shipping. Please note that we are not responsible for any additional taxes or duties that may be incurred. Quoted delivery times are only an estimate and do not include the time it takes to clear customs so we cannot guarantee a specific delivery date. Delayed delivery times are infrequent, but can happen, and are usually due to packages being held up at customs.

GENERAL INFO:

Items may be returned for credit (refunds are not available). In order to receive credit, items must be returned within 30 days of the invoice date and must still be in the original unopened package. There is no credit for shipping and packaging/handling charges.

We respect and honor our customer's privacy. Therefore, we do not share our customer's name, address, phone number, e-mail address, or purchasing information with any other company, e-mailer, or individual.